Managers, leaders, it’s time to get us into the 21st century!

What is leadership? What is a leader’s job? Many people think leadership and management are synonymous. To me, they are not. Leaders lead people while managers manage systems. In my previous posts, “Why do we work the way we do?…

What are the ingredients to build an adaptive reward and recognition system?

I’ve been writing about rewards and recognition lately. So far, we’ve explored how the motivation and the form factors of the rewards differ for the generations. Then I dived deeper and looked at how those motivations and form factors play…

Reward is all about money, right?

Leadership Memo 2021-11 In my previous Leadership Memo, we explored how the motivation and the form factors of the rewards differ for the generations. In another post, I dived deeper and looked at how those motivations and form factors play…

You’re Never Persuasive When You’re Abrasive

How do you get through to someone whose guard is always up? How do you deal with someone whom you disagree with or have a conflict with? What about those who hurt you? These are questions everyone needs to deal…