Managers, leaders, it’s time to get us into the 21st century!

What is leadership? What is a leader’s job? Many people think leadership and management are synonymous. To me, they are not. Leaders lead people while managers manage systems. In my previous posts, “Why do we work the way we do?…

What are the ingredients to build an adaptive reward and recognition system?

I’ve been writing about rewards and recognition lately. So far, we’ve explored how the motivation and the form factors of the rewards differ for the generations. Then I dived deeper and looked at how those motivations and form factors play…

Reward is all about money, right?

Leadership Memo 2021-11 In my previous Leadership Memo, we explored how the motivation and the form factors of the rewards differ for the generations. In another post, I dived deeper and looked at how those motivations and form factors play…

You’re Never Persuasive When You’re Abrasive

How do you get through to someone whose guard is always up? How do you deal with someone whom you disagree with or have a conflict with? What about those who hurt you? These are questions everyone needs to deal…

Do we really need an adaptable reward and recognition system? (Part 2)

In my previous post, “Do we really need an adaptable reward and recognition system? (Part 1)?“, we explored the differences in motivation and the form factors of the rewards between the five generations in the workplace today. Now, I want…

Wishing participants would turn their cameras on. Is that a reflection on them or on you? (Part 2)

Last time, in “Wishing participants would turn their cameras on. Is that a reflection on them or on you? (Part 1)”, we talked about us humans having various modes of learning, information intake and processing. Switching cameras on is only…

Do we really need an adaptable reward and recognition system? (Part 1)

Leadership Memo 2021-10 Reward and recognition systems should be adaptable and agile. They need to take contexts into consideration. Why? Because there are up to five generations in the workplace today. We all want the same thing: to be respected,…

Wishing participants would turn their cameras on. Is that a reflection on them or on you? (Part 1)

“In the current environment where meetings, workshops and training courses tend to be online, we're always looking at ways to make the online experience more effective. There's a simple step to increase effectiveness. It's not complicated, it's not difficult, all…

What is a leader to do in times like these?

There are many discussions and debates about whether knowledge workers should go back to the office. Some advocates of remote work framed the issue in terms of racial justice and equity. “When geographical barriers are removed, location bias and relocation…

Managers and executives don’t seem to like the idea of remote working. Why?

In the post “Should knowledge workers go back to the office or should we not?”, we examined some resistance to changing the way we work. Today, I want to dive deeper into why the idea of working remotely can be…