Want to Resolve Conflict? Start Listening Differently

Last time, we started a mini-series on conflict resolution, one of the most important life skills that we have to learn. And if you’re leading or influencing others, it’s even more crucial, because how you respond to conflict sets the…

Start with Yourself: The First Step to Resolving Any Conflict

One of the most important life skills that you have to learn is conflict resolution. If you don’t, you’re going to spend a lot of your life miserable, because we’re imperfect people, and we have conflict almost every day of…

Emotions in Motion: Riding the Empathy Wave to Leadership Success

I’ve been reflecting a lot lately on what makes leadership truly effective, and one thing that stands out to me is empathy. It lies at the heart of great leadership and is key to building a supportive and thriving work…

Unlimited Laser Coaching Program OPEN! (early bird special for subscribers)

As a subscriber to this blog, you’re among the first to know about the opening of my Focused Action Results (F.A.R.) Unlimited Laser Coaching Program. You’ll see in a moment why this matters. Almost every leader I know, from the…

Do you care enough to slow down and be fully present?

Have you had this experience? Someone asked me, “How are you?” Just when I was about to answer how I was doing, that person already started walking away or turned their heads or looked down at their phones. At first,…

What do I need to do to help resolve a conflict?

When you meet someone to resolve a conflict, you first have to confess your part of the problem. Then you need to listen for the other person’s hurt and perspective. In every conflict—from our personal & work relationships to politics—we…

Healthy Ways To Respond To Conflict and Even Earn Respect (Part 2)

There are many healthy ways to respond to conflict and to earn the respect of others during times of conflict. Last week, we looked at the first thing we should do: Empathize with the feelings of others. Today, we’ll look…

Healthy Ways To Respond To Conflict and Even Earn Respect (Part 1)

You probably don’t like conflict. Most people try to avoid it as much as possible! But conflict is inevitable in life—because no one is perfect. But if you want to build a better future and pursue your purpose, we need…