What do I need to do to help resolve a conflict?

When you meet someone to resolve a conflict, you first have to confess your part of the problem. Then you need to listen for the other person’s hurt and perspective. In every conflict—from our personal & work relationships to politics—we…

Why do we need to learn how to be gentle? Because it’s a prerequisite to leadership!

In the last 2 weeks, we’ve established that gentleness diffuses conflicts, de-escalates anger, and disarms critics. In addition, gentleness is also persuasive and attractive. But why do I spend 2 weeks talking about the need to be gentle? Because gentleness…

Do you want to be persuasive and attractive? Then consider being gentle

Last week, we discussed that gentleness diffuses conflict and disarms critics. But do you know that being gentle is also persuasive? If you have a successful career in sales, you may know that truth already. There was a time when…

Do you want to calm conflict and show that your care? Gentleness is the answer

Gentleness diffuses conflict. It disarms critics. It’s persuasive. It’s attractive. And gentleness communicates love. If you’re married, the quickest way to improve your marriage is to start talking to your spouse more gently. It’ll do wonders! Any fool can be…

Healthy Ways To Respond To Conflict and Even Earn Respect (Part 2)

There are many healthy ways to respond to conflict and to earn the respect of others during times of conflict. Last week, we looked at the first thing we should do: Empathize with the feelings of others. Today, we’ll look…

Healthy Ways To Respond To Conflict and Even Earn Respect (Part 1)

You probably don’t like conflict. Most people try to avoid it as much as possible! But conflict is inevitable in life—because no one is perfect. But if you want to build a better future and pursue your purpose, we need…

How do we be wise in dealing with conflicts and disagreements?

Leadership Memo 2022-4 In my last 2 posts, I talked about if we want harmony we need to be empathetic, and we need to pay attention to what is in our hearts because what is in our hearts is linked…

You want harmony? Be empathetic!

Do you want to reduce the number of conflicts at work and at home? Then be sensitive and empathetic to how your words and actions affect others. This principle of being sensitive to when people get offended is more important…

You’re Never Persuasive When You’re Abrasive

How do you get through to someone whose guard is always up? How do you deal with someone whom you disagree with or have a conflict with? What about those who hurt you? These are questions everyone needs to deal…