What should leaders do to help their teams transition such shock?

Leadership Memo 2023-3 Many people around the world are in shock! Layoff was a US thing. Whenever things are tight, US companies would lay people off. That didn’t happen anywhere else in the world. Even the labor laws outside of…

Do you think fear based teams work better?

Leadership Memo 2023-2 Last month, I mentioned that the job of a 21st-century leader is to create and maintain an environment that allows the workers to work at their natural best, where employees feel safe and motivated to contribute to…

Tips on how to succeed when teaching new ways of working

Wendy got together with Peter and educated him on psychological safety, and what she and Bob have been planning for the upcoming facilitation workshop. Peter: “Wow, Wendy, thanks for the explanation on psychological safety. I get it now. But I…

Tips on how to thrive in this complex and rapidly changing world

Leadership Memo 2023-1 Happy New Year! I hope you all had a refreshing break and are recharged to dive into 2023! As I look back on 2022, I am very thankful for the opportunities that I had. I met many…

Increase psychological safety by practicing empathy and transparency

Me (Wendy): “Bob, I’m BACK!!” Bob: “Oh good! Now we can continue our discussion. You mentioned doing a survey, asking those 7 questions, once a quarter. But they seem to be more after the fact. So, are there things we…

How do we gauge the level of psychological safety in our meetings?

(Last time, Bob and I talked about how we can start building psychological safety in our teams, basically one meeting at a time. Now, let’s dive back into our conversation.) Bob: “Great! So, is there a way for us to…

Want to know the tips on how to handle disagreements in meetings?

(Last time, Bob and I were talking about people being curious and not thinking of rebuttals and counterarguments while the person was speaking. Now, let's dive back into our conversation.) Me (Wendy): "When people disagree, it's about our perspectives and…

The Six Team Agreements to follow to disagree safely in a meeting

(Bob and I discussed the first 2 things in the team agreement that Dr. Amy Edmondson proposed. We are now continuing the discussion onto the rest of the 6 points.) Bob: “Moving onto the 3rd point, I want to ensure…

The Six Team Agreements to have psychologically safe meetings

Me (Wendy): “Other than Modern Agile's suggestion on asking everyone to be CLEAR at the beginning of each meeting, there is another team agreement proposed by Dr. Amy Edmondson, also done at the beginning of each meeting. It is to…

How to CLEARly have psychological safety at meetings

Bob: “Well, Wendy, what do we need to do to start building psychological safety?” Me (Wendy): “Good question. There are a number of ways. According to Modern Agile, we can establish meeting safety when we begin a meeting by agreeing…