5 Leadership Lessons You Can Only Learn the Hard Way

Leadership Memo 2025-2 Leadership is often painted as a path to influence and impact. But what no one tells you is that it comes with hidden challenges that can only be learned through experience. And no textbook or training can…

Resolution Revolution: From Finding Your Why to Slaying Meetings in 2025

Leadership Memo 2025-1 The world is moving at a frantic pace, and you may feel the pressure of staying one step ahead. Or maybe just keeping up. Perhaps you’re trying to make sense of your life and add a little…

Tips on how to succeed when teaching new ways of working

Wendy got together with Peter and educated him on psychological safety, and what she and Bob have been planning for the upcoming facilitation workshop. Peter: “Wow, Wendy, thanks for the explanation on psychological safety. I get it now. But I…

How to lead a successful meeting: ask for help to increase its impact

Bob: “By the way, Wendy, we shouldn’t forget our guidance about where people are attending from.” Me (Wendy): “What do you mean?” Bob: “We should let people know they should get extra facilitators to help them out for fully remote…

Feeling tired in meetings? Tips to successfully reinvigorate your meetings

Bob: “Ok, so ice breakers can be the spark for a meeting. How about energizers? I’ve heard people saying that if the meeting is more than an hour long, there should be a break, and then there should be energizers…

Ice breakers can be the spark you look for in a meeting

Bob: “Wendy, I think we are ready for our facilitation training workshop with all the materials we identified. Let’s schedule this training.” Me (Wendy): “Not so fast, Bob! Remember we saw different suggestions from people on how to have engaging…

Increase psychological safety by practicing empathy and transparency

Me (Wendy): “Bob, I’m BACK!!” Bob: “Oh good! Now we can continue our discussion. You mentioned doing a survey, asking those 7 questions, once a quarter. But they seem to be more after the fact. So, are there things we…

How do we gauge the level of psychological safety in our meetings?

(Last time, Bob and I talked about how we can start building psychological safety in our teams, basically one meeting at a time. Now, let’s dive back into our conversation.) Bob: “Great! So, is there a way for us to…

Want to know the tips on how to handle disagreements in meetings?

(Last time, Bob and I were talking about people being curious and not thinking of rebuttals and counterarguments while the person was speaking. Now, let's dive back into our conversation.) Me (Wendy): "When people disagree, it's about our perspectives and…

The Six Team Agreements to follow to disagree safely in a meeting

(Bob and I discussed the first 2 things in the team agreement that Dr. Amy Edmondson proposed. We are now continuing the discussion onto the rest of the 6 points.) Bob: “Moving onto the 3rd point, I want to ensure…