5 Leadership Lessons You Can Only Learn the Hard Way

Leadership Memo 2025-2 Leadership is often painted as a path to influence and impact. But what no one tells you is that it comes with hidden challenges that can only be learned through experience. And no textbook or training can…

Resolution Revolution: From Finding Your Why to Slaying Meetings in 2025

Leadership Memo 2025-1 The world is moving at a frantic pace, and you may feel the pressure of staying one step ahead. Or maybe just keeping up. Perhaps you’re trying to make sense of your life and add a little…

Year-End Gratitude and a Special Gift for You!

Leadership Memo 2024-12 As the year comes to a close, I find myself reflecting on the incredible journey we've shared and I want to take a moment to express my heartfelt gratitude. To my subscribers, clients, and colleagues, your support,…

“We have too many meetings!”

Leadership Memo 2024-11 "We have too many meetings!" This complaint echoes across boardrooms and offices everywhere. The overwhelming monster of “meeting culture”—which only grew during the COVID-19 pandemic—is now more complex as remote and hybrid work become the norm. Predictions…

Tips on how to succeed when teaching new ways of working

Wendy got together with Peter and educated him on psychological safety, and what she and Bob have been planning for the upcoming facilitation workshop. Peter: “Wow, Wendy, thanks for the explanation on psychological safety. I get it now. But I…

How to lead a successful meeting: ask for help to increase its impact

Bob: “By the way, Wendy, we shouldn’t forget our guidance about where people are attending from.” Me (Wendy): “What do you mean?” Bob: “We should let people know they should get extra facilitators to help them out for fully remote…

Feeling tired in meetings? Tips to successfully reinvigorate your meetings

Bob: “Ok, so ice breakers can be the spark for a meeting. How about energizers? I’ve heard people saying that if the meeting is more than an hour long, there should be a break, and then there should be energizers…

Ice breakers can be the spark you look for in a meeting

Bob: “Wendy, I think we are ready for our facilitation training workshop with all the materials we identified. Let’s schedule this training.” Me (Wendy): “Not so fast, Bob! Remember we saw different suggestions from people on how to have engaging…

Increase psychological safety by practicing empathy and transparency

Me (Wendy): “Bob, I’m BACK!!” Bob: “Oh good! Now we can continue our discussion. You mentioned doing a survey, asking those 7 questions, once a quarter. But they seem to be more after the fact. So, are there things we…

How do we gauge the level of psychological safety in our meetings?

(Last time, Bob and I talked about how we can start building psychological safety in our teams, basically one meeting at a time. Now, let’s dive back into our conversation.) Bob: “Great! So, is there a way for us to…