How to reimagine and experiment our way to new ways of working (Part 1)

In earlier posts titled “Why do we work the way we do? Reimagining how work can be like” part 1 and part 2, I challenged us to rethink: if today were day one of the history of work, how would…

Do you not know that not all hybrid approaches are created equal?

Happy New Year! At the start of the new year, we have this sense of hope and excitement as we envision what the next 365 days would look like. So, what do you envision? Are you lamenting that the pandemic…

Give thanks and appreciation with a very grateful heart

2021 is coming to a close. I am very thankful for the opportunities that this year has given me. I met many people around the world and made a lot of new friends. I learnt new things. I’m also fortunate…

You’re Never Persuasive When You’re Abrasive

How do you get through to someone whose guard is always up? How do you deal with someone whom you disagree with or have a conflict with? What about those who hurt you? These are questions everyone needs to deal…

Wishing participants would turn their cameras on. Is that a reflection on them or on you? (Part 2)

Last time, in “Wishing participants would turn their cameras on. Is that a reflection on them or on you? (Part 1)”, we talked about us humans having various modes of learning, information intake and processing. Switching cameras on is only…

Wishing participants would turn their cameras on. Is that a reflection on them or on you? (Part 1)

“In the current environment where meetings, workshops and training courses tend to be online, we're always looking at ways to make the online experience more effective. There's a simple step to increase effectiveness. It's not complicated, it's not difficult, all…

What is a leader to do in times like these?

There are many discussions and debates about whether knowledge workers should go back to the office. Some advocates of remote work framed the issue in terms of racial justice and equity. “When geographical barriers are removed, location bias and relocation…

Managers and executives don’t seem to like the idea of remote working. Why?

In the post “Should knowledge workers go back to the office or should we not?”, we examined some resistance to changing the way we work. Today, I want to dive deeper into why the idea of working remotely can be…

Why do we work the way we do, reimagining how work can be like (Part 2)

Leadership Memo 2021-9 In the last Leadership Memo, I challenged us to reassess why we work the way we do, and reimagine what work can look like. I mentioned that after factories became commonplace, people put in place and formalised…

Should knowledge workers go back to the office or should we not?

Change is never easy. We like what we are familiar with, what we are used to, even if those may not be optimal. “Better the devil we know than the devil we don’t.” In the last Leadership Memo, I challenged…