Do you care enough to slow down and be fully present?

Have you had this experience? Someone asked me, “How are you?” Just when I was about to answer how I was doing, that person already started walking away or turned their heads or looked down at their phones. At first,…

What do I need to do to help resolve a conflict?

When you meet someone to resolve a conflict, you first have to confess your part of the problem. Then you need to listen for the other person’s hurt and perspective. In every conflict—from our personal & work relationships to politics—we…

Preventing Dry Rot

Leadership Memo 2023-7 We have been discussing Ukrainian President Zelenskyy’s leadership traits for the last 3 months. If you missed them, you can read them here. However, I know that not everyone gets excited about management and leadership concepts. But…

Why do we need to learn how to be gentle? Because it’s a prerequisite to leadership!

In the last 2 weeks, we’ve established that gentleness diffuses conflicts, de-escalates anger, and disarms critics. In addition, gentleness is also persuasive and attractive. But why do I spend 2 weeks talking about the need to be gentle? Because gentleness…

Do you want to be persuasive and attractive? Then consider being gentle

Last week, we discussed that gentleness diffuses conflict and disarms critics. But do you know that being gentle is also persuasive? If you have a successful career in sales, you may know that truth already. There was a time when…

Do you want to calm conflict and show that your care? Gentleness is the answer

Gentleness diffuses conflict. It disarms critics. It’s persuasive. It’s attractive. And gentleness communicates love. If you’re married, the quickest way to improve your marriage is to start talking to your spouse more gently. It’ll do wonders! Any fool can be…

21st-century leadership traits as shown by Ukrainian President Zelenskyy (Part 3)

Leadership Memo 2023-6 “I am transfixed by the example of President Zelenskyy. I have watched every one of his addresses. He is plainspoken, quietly forceful, and unstinting with the truth. I have been studying leadership and fearlessness my whole life.…