How Feedback Fuels Cultural Growth: Lessons from Lufthansa Airlines

Imagine a company where feedback is not just an afterthought but a driving force behind cultural evolution. At Lufthansa Airlines, feedback goes beyond assessing performance—it's a cornerstone for shaping culture and fostering continuous improvement. In a recent candid discussion, Jens…

Meet Bill Anderson: The Man Behind Bayer’s Bold Move Towards Agility

Leadership Memo 2024-7 In April, I introduced you to the most audacious corporate experiment in recent years: Dynamic Shared Ownership (DSO). DSO is Bill Anderson’s answer to fighting bureaucracy. It’ll allow his company, the German pharmaceutical goliath Bayer, to get…

Beyond the Hype: Lessons from Nvidia’s Journey to the Top

A sold-out arena, a roaring crowd running from their seats to join the excitement, T-shirt signings—no, this wasn’t another city on Taylor Swift’s global tour. This was Nvidia’s annual conference, and the tech world hasn’t seen anything like it in…

Emotions in Motion: Riding the Empathy Wave to Leadership Success

I’ve been reflecting a lot lately on what makes leadership truly effective, and one thing that stands out to me is empathy. It lies at the heart of great leadership and is key to building a supportive and thriving work…

Busting Bureaucracy: Bayer’s Bold Bet on Dynamic Shared Ownership

Leadership Memo 2024-6 In April, I introduced you to the most audacious corporate experiment in recent years: Dynamic Shared Ownership (DSO). DSO is Bill Anderson’s approach to fighting bureaucracy, the sinister force weighing on the company’s strategic options, and allowing…

Beyond Styles: The Power of Affirming Leadership

A few weeks ago, we started a mini-series on leadership style. Leadership styles refer to the behavioral approach employed by leaders to influence, motivate, guide, and direct their followers. And I approached it from a different angle than the five…

Beyond Styles: Tips to The Heart of Leadership

Today, we’re going to start a mini-series on leadership style. Leadership styles refer to the behavioral approach employed by leaders to influence, motivate, guide, and direct their followers. A leadership style determines how leaders implement plans and strategies to accomplish…

Correctly resolving disputes is ultimately a matter of forgiveness

Last week, we discussed four effective strategies for dealing with difficult disagreements. But to be honest, when it comes to correctly resolving disputes, ultimately, it’s a matter of forgiveness. Before going on, you may have some honest reflection to do.…

4 effective strategies for dealing with difficult disagreements

Let's be painfully candid here. I've had my share of arguments, and you've had yours. I've had some that were never reconciled. Thankfully, most ended in a renewed friendship. I've learned through the years a few strategies that have proven…