Posts

Are you running an adult day care centre or are you a 21st century manager?

“I don’t care whether you come into the office at 10am. I don’t care if you choose to work from home or not. I don’t care if you work from the garage while they fix your car. We hired you…

Do you know you are the key to transformation success?

Leadership Memo 2021-12 The word “transformation” is used quite frequently lately. Some transformation initiatives fail, some succeed. What’s the difference? In one word, you. Transformation won’t happen until your thoughts begin to change. So, let’s talk about your thoughts. Your…

What are the traits of a good 21st century leader?

In my last article, we defined what is and is not the job of a 21st century manager. We started to explore what leaders do. We also busted some leadership myths. Today, I’d like to continue our leadership discussion, specifically…

Managers, leaders, it’s time to get us into the 21st century!

What is leadership? What is a leader’s job? Many people think leadership and management are synonymous. To me, they are not. Leaders lead people while managers manage systems. In my previous posts, “Why do we work the way we do?…

What are the ingredients to build an adaptive reward and recognition system?

I’ve been writing about rewards and recognition lately. So far, we’ve explored how the motivation and the form factors of the rewards differ for the generations. Then I dived deeper and looked at how those motivations and form factors play…

Reward is all about money, right?

Leadership Memo 2021-11 In my previous Leadership Memo, we explored how the motivation and the form factors of the rewards differ for the generations. In another post, I dived deeper and looked at how those motivations and form factors play…

You’re Never Persuasive When You’re Abrasive

How do you get through to someone whose guard is always up? How do you deal with someone whom you disagree with or have a conflict with? What about those who hurt you? These are questions everyone needs to deal…

Do we really need an adaptable reward and recognition system? (Part 2)

In my previous post, “Do we really need an adaptable reward and recognition system? (Part 1)?“, we explored the differences in motivation and the form factors of the rewards between the five generations in the workplace today. Now, I want…

Do you know what the most precious gift to give someone is?

Do you know that the most precious gift we can give someone is our attention? Why? Because our attention is our time, and our time is our life. We are never going to get it back, and that’s why it…

Wishing participants would turn their cameras on. Is that a reflection on them or on you? (Part 2)

Last time, in “Wishing participants would turn their cameras on. Is that a reflection on them or on you? (Part 1)”, we talked about us humans having various modes of learning, information intake and processing. Switching cameras on is only…