You’re Never Persuasive When You’re Abrasive

How do you get through to someone whose guard is always up? How do you deal with someone whom you disagree with or have a conflict with? What about those who hurt you? These are questions everyone needs to deal…

Do you know what the most precious gift to give someone is?

Do you know that the most precious gift we can give someone is our attention? Why? Because our attention is our time, and our time is our life. We are never going to get it back, and that’s why it…

Managers and executives don’t seem to like the idea of remote working. Why?

In the post “Should knowledge workers go back to the office or should we not?”, we examined some resistance to changing the way we work. Today, I want to dive deeper into why the idea of working remotely can be…

Empathy, why do we need it? Why is it important?

We hear a lot about the need for empathy these days, especially when the global pandemic is still going on after 18 months. So why do we need empathy? Why is it important? It is important because it meets two…

Should knowledge workers go back to the office or should we not?

Change is never easy. We like what we are familiar with, what we are used to, even if those may not be optimal. “Better the devil we know than the devil we don’t.” In the last Leadership Memo, I challenged…

Watch out for inequality and bias to remote workers in the hybrid office

In the past few months, companies around the world have been contemplating this one question: should they bring the workers back into the office? Or allow them to work remotely indefinitely? Or have a hybrid environment? While there are pros…

How to invite people to dance: Diversity at work

Leaders have long recognized that a diverse workforce gives a competitive edge, that diversity results in the most innovative ideas. So how do you get a diverse workforce? In other words, how do you recruit diverse talents and how do…

Daring you to jump onto the Trojan Horse to lead your Transformation to Agility

Leadership Memo 2021- 7 Has your company gone through transformations? Agile transformation? Digital transformation? How was the experience? Did the transformation stick? What if there is something that would help drive faster and longer lasting (dare I say, permanent!) transformation?…

What are the tips on how to approach diversity and inclusion?

Leadership Memo 2021- 6 It seems like more and more people are talking about diversity and inclusion lately. I did a deep dive on diversity and inclusion separately in the last two Leadership Memos. Click on them if you need…

How does it feel to be excluded?

Have you ever felt excluded? I’m not just talking about race, gender, age, religion and sexual orientation. Let’s think through some scenarios. Have you ever been in a P.E. (Physical Education) lesson where there is a team sport (e.g. basketball)?…