What do we do when people hurt us? Don’t Repeat the Hurt. Let It Go!

We are at the end of this mini-series. We’ve discussed how to deal with difficult people and the demanding people. Last week, we looked at people who disappoint us. Today, we’re going to discuss how to deal with people who…

Responding with Grace: How to Deal with Disappointing People

Everyone in our life is going to disappoint us at some point. Why? Because no one is perfect! So, how do we deal with disappointing people? Be rude and judgemental? Would you believe me if I told you we can…

Empathy in Action: Being Tender Without Surrender to Demanding Behaviour

Some people always want their own way. They’ve got a right way and a wrong way to do something, and your way is always the wrong way. When you don’t meet their standards, they’re going to let you know about…

The Power of Pleasant Words: How to Respond Lovingly to Difficult People

Have you noticed how many difficult people there are in the world? Some days, do you feel like you have to deal with most of them? So, how should we respond to difficult people? A proverb says, “A wise, mature…

Want to know how to build a culture of trust? Leaders trust first!

Leadership Memo 2023-10 At the World Agility Forum last month, Hyatt Hotels Corporation CEO Mark Hoplamazian emphasized that senior leaders need to shift their mindset to succeed in a complex world. He shared that even the best business models can…

Do you have the self restraint required to be the best leader? (Part 2)

Last time, I shared with you what leaders DO in order to lead employees effectively, whether they are remote or in-person. Today, we focus on the Don’ts. Leaders DON'T: 1. Micromanage. Overcoming the urge to micromanage may be hard enough…

Do you have the self restraint required to be the best leader? (Part 1)

I’m sure you’ve noticed that managing remote employees is different from managing them when they are all in the office. However, instead of going back to what’s familiar and comfortable, and defaulting to the old office habit, I would suggest…

How do leaders transform their mindsets from office habits to new world success?

"Hi, how are you? Just letting you know that I am on my way to the beach with the kids as the weather is really good today. I’ll join the meeting from there.” "Sorry for the noise guys. I’m in…

Tips on how to build a strong remote culture

Business and organizational change are now exponential and if an organization tries to go forward by embracing the strategies of its past, then it is setting itself up for a rapid decline towards obsolesce and obscurity. Today’s successful companies don’t…

What does it mean for employees to feel safe?

Leadership Memo 2023-9 21st-century leadership is not about telling employees what to do and monitoring their progress like a hawk. It is about creating and maintaining an environment where employees feel safe and motivated to contribute to their fullest. We…