Empathy in Action: Being Tender Without Surrender to Demanding Behaviour

Some people always want their own way. They’ve got a right way and a wrong way to do something, and your way is always the wrong way. When you don’t meet their standards, they’re going to let you know about…

The Power of Pleasant Words: How to Respond Lovingly to Difficult People

Have you noticed how many difficult people there are in the world? Some days, do you feel like you have to deal with most of them? So, how should we respond to difficult people? A proverb says, “A wise, mature…

Do you have the self restraint required to be the best leader? (Part 2)

Last time, I shared with you what leaders DO in order to lead employees effectively, whether they are remote or in-person. Today, we focus on the Don’ts. Leaders DON'T: 1. Micromanage. Overcoming the urge to micromanage may be hard enough…

Do you have the self restraint required to be the best leader? (Part 1)

I’m sure you’ve noticed that managing remote employees is different from managing them when they are all in the office. However, instead of going back to what’s familiar and comfortable, and defaulting to the old office habit, I would suggest…

How do leaders transform their mindsets from office habits to new world success?

"Hi, how are you? Just letting you know that I am on my way to the beach with the kids as the weather is really good today. I’ll join the meeting from there.” "Sorry for the noise guys. I’m in…

Tips on how to build a strong remote culture

Business and organizational change are now exponential and if an organization tries to go forward by embracing the strategies of its past, then it is setting itself up for a rapid decline towards obsolesce and obscurity. Today’s successful companies don’t…

What does it mean for employees to feel safe?

Leadership Memo 2023-9 21st-century leadership is not about telling employees what to do and monitoring their progress like a hawk. It is about creating and maintaining an environment where employees feel safe and motivated to contribute to their fullest. We…

Do you know what today’s workers want in a job?

In the past month or so, I’ve been focusing on the qualities and characteristics of a leader, and what job requirements a leader has. Today, we’re going to flip our thinking to think from the worker’s point of view. So,…

Preventing Dry Rot

Leadership Memo 2023-7 We have been discussing Ukrainian President Zelenskyy’s leadership traits for the last 3 months. If you missed them, you can read them here. However, I know that not everyone gets excited about management and leadership concepts. But…

Why do we need to learn how to be gentle? Because it’s a prerequisite to leadership!

In the last 2 weeks, we’ve established that gentleness diffuses conflicts, de-escalates anger, and disarms critics. In addition, gentleness is also persuasive and attractive. But why do I spend 2 weeks talking about the need to be gentle? Because gentleness…