Do you want to be persuasive and attractive? Then consider being gentle

Last week, we discussed that gentleness diffuses conflict and disarms critics. But do you know that being gentle is also persuasive? If you have a successful career in sales, you may know that truth already. There was a time when…

Do you want to calm conflict and show that your care? Gentleness is the answer

Gentleness diffuses conflict. It disarms critics. It’s persuasive. It’s attractive. And gentleness communicates love. If you’re married, the quickest way to improve your marriage is to start talking to your spouse more gently. It’ll do wonders! Any fool can be…

21st-century leadership traits as shown by Ukrainian President Zelenskyy (Part 3)

Leadership Memo 2023-6 “I am transfixed by the example of President Zelenskyy. I have watched every one of his addresses. He is plainspoken, quietly forceful, and unstinting with the truth. I have been studying leadership and fearlessness my whole life.…

Are you a leader or a 20th-century manager living in the 21st century? (Part 2)

Last week, I said how Amazon came up with its return-to-office policy is clearly an indication that Amazon’s executive team are all 20th-century managers who happen to live in the 21st century. Amazon's CEO explained that they came up with…

Are you a leader or a 20th-century manager living in the 21st century? (Part 1)

“Amazon workers stage walkout over company’s climate impact, return-to-office mandate” That news article title caught my eye this morning. In it, it said, “A group of corporate Amazon workers upset about the company's environmental impact, recent layoffs and a return-to-office…

21st-century leadership traits as shown by Ukrainian President Zelenskyy (Part 2)

Leadership Memo 2023-5 After more than a year, Ukraine’s President, Volodymyr Zelenskyy, continues to inspire his fellow countrymen to fight on, and he continues to lead an international campaign to garner monetary and military support. An amazing feat by a…

Healthy Ways To Respond To Conflict and Even Earn Respect (Part 2)

There are many healthy ways to respond to conflict and to earn the respect of others during times of conflict. Last week, we looked at the first thing we should do: Empathize with the feelings of others. Today, we’ll look…

Healthy Ways To Respond To Conflict and Even Earn Respect (Part 1)

You probably don’t like conflict. Most people try to avoid it as much as possible! But conflict is inevitable in life—because no one is perfect. But if you want to build a better future and pursue your purpose, we need…

21st-century leadership traits as shown by Ukrainian President Zelenskyy (Part 1)

Leadership Memo 2023-4 Since Feb 24, 2022, the world has taken notice of Ukraine’s President, Volodymyr Zelenskyy, as he led his people through one of the biggest land invasions in recent memory. President Zelenskyy is not a seasoned politician or…