Dave Cowens, a star basketball center for a team in the US National Basketball Association (NBA), disappeared. Without warning, he walked off the practice court, showered, dressed, and drove away. Alone. He kept driving to… somewhere. His only explanation was…
Category: Management
What should leaders do to help their teams transition such shock?
Leadership Memo 2023-3 Many people around the world are in shock! Layoff was a US thing. Whenever things are tight, US companies would lay people off. That didn’t happen anywhere else in the world. Even the labor laws outside of…
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Do you want to improve your listening skill?
Listening is probably the most important skill in building relationships, whether they are business or personal relationships. But sometimes people run into trouble in their relationships when they think hearing and listening are the same. In fact, there’s a big…
Do you think fear based teams work better?
Leadership Memo 2023-2 Last month, I mentioned that the job of a 21st-century leader is to create and maintain an environment that allows the workers to work at their natural best, where employees feel safe and motivated to contribute to…
Tips on how to succeed when teaching new ways of working
Wendy got together with Peter and educated him on psychological safety, and what she and Bob have been planning for the upcoming facilitation workshop. Peter: “Wow, Wendy, thanks for the explanation on psychological safety. I get it now. But I…
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Tips on how to thrive in this complex and rapidly changing world
Leadership Memo 2023-1 Happy New Year! I hope you all had a refreshing break and are recharged to dive into 2023! As I look back on 2022, I am very thankful for the opportunities that I had. I met many…
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Increase psychological safety by practicing empathy and transparency
Me (Wendy): “Bob, I’m BACK!!” Bob: “Oh good! Now we can continue our discussion. You mentioned doing a survey, asking those 7 questions, once a quarter. But they seem to be more after the fact. So, are there things we…
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Want to know the tips on how to handle disagreements in meetings?
(Last time, Bob and I were talking about people being curious and not thinking of rebuttals and counterarguments while the person was speaking. Now, let's dive back into our conversation.) Me (Wendy): "When people disagree, it's about our perspectives and…
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The Six Team Agreements to follow to disagree safely in a meeting
(Bob and I discussed the first 2 things in the team agreement that Dr. Amy Edmondson proposed. We are now continuing the discussion onto the rest of the 6 points.) Bob: “Moving onto the 3rd point, I want to ensure…
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The Six Team Agreements to have psychologically safe meetings
Me (Wendy): “Other than Modern Agile's suggestion on asking everyone to be CLEAR at the beginning of each meeting, there is another team agreement proposed by Dr. Amy Edmondson, also done at the beginning of each meeting. It is to…
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