21st-century leadership traits as shown by Ukrainian President Zelenskyy (Part 3)

Leadership Memo 2023-6 “I am transfixed by the example of President Zelenskyy. I have watched every one of his addresses. He is plainspoken, quietly forceful, and unstinting with the truth. I have been studying leadership and fearlessness my whole life.…

Are you a leader or a 20th-century manager living in the 21st century? (Part 2)

Last week, I said how Amazon came up with its return-to-office policy is clearly an indication that Amazon’s executive team are all 20th-century managers who happen to live in the 21st century. Amazon's CEO explained that they came up with…

Are you a leader or a 20th-century manager living in the 21st century? (Part 1)

“Amazon workers stage walkout over company’s climate impact, return-to-office mandate” That news article title caught my eye this morning. In it, it said, “A group of corporate Amazon workers upset about the company's environmental impact, recent layoffs and a return-to-office…

21st-century leadership traits as shown by Ukrainian President Zelenskyy (Part 2)

Leadership Memo 2023-5 After more than a year, Ukraine’s President, Volodymyr Zelenskyy, continues to inspire his fellow countrymen to fight on, and he continues to lead an international campaign to garner monetary and military support. An amazing feat by a…

21st-century leadership traits as shown by Ukrainian President Zelenskyy (Part 1)

Leadership Memo 2023-4 Since Feb 24, 2022, the world has taken notice of Ukraine’s President, Volodymyr Zelenskyy, as he led his people through one of the biggest land invasions in recent memory. President Zelenskyy is not a seasoned politician or…

What should leaders do to help their teams transition such shock?

Leadership Memo 2023-3 Many people around the world are in shock! Layoff was a US thing. Whenever things are tight, US companies would lay people off. That didn’t happen anywhere else in the world. Even the labor laws outside of…

Do you want to improve your listening skill?

Listening is probably the most important skill in building relationships, whether they are business or personal relationships. But sometimes people run into trouble in their relationships when they think hearing and listening are the same. In fact, there’s a big…

Do you think fear based teams work better?

Leadership Memo 2023-2 Last month, I mentioned that the job of a 21st-century leader is to create and maintain an environment that allows the workers to work at their natural best, where employees feel safe and motivated to contribute to…

Tips on how to succeed when teaching new ways of working

Wendy got together with Peter and educated him on psychological safety, and what she and Bob have been planning for the upcoming facilitation workshop. Peter: “Wow, Wendy, thanks for the explanation on psychological safety. I get it now. But I…

How to lead a successful meeting: ask for help to increase its impact

Bob: “By the way, Wendy, we shouldn’t forget our guidance about where people are attending from.” Me (Wendy): “What do you mean?” Bob: “We should let people know they should get extra facilitators to help them out for fully remote…