Listening is probably the most important skill in building relationships, whether they are business or personal relationships. But sometimes people run into trouble in their relationships when they think hearing and listening are the same. In fact, there’s a big…
Posts
Do you think fear based teams work better?
Leadership Memo 2023-2 Last month, I mentioned that the job of a 21st-century leader is to create and maintain an environment that allows the workers to work at their natural best, where employees feel safe and motivated to contribute to…
Tips on how to succeed when teaching new ways of working
Wendy got together with Peter and educated him on psychological safety, and what she and Bob have been planning for the upcoming facilitation workshop. Peter: “Wow, Wendy, thanks for the explanation on psychological safety. I get it now. But I…
Read More Tips on how to succeed when teaching new ways of working
How to lead a successful meeting: ask for help to increase its impact
Bob: “By the way, Wendy, we shouldn’t forget our guidance about where people are attending from.” Me (Wendy): “What do you mean?” Bob: “We should let people know they should get extra facilitators to help them out for fully remote…
Read More How to lead a successful meeting: ask for help to increase its impact
Tips on how to thrive in this complex and rapidly changing world
Leadership Memo 2023-1 Happy New Year! I hope you all had a refreshing break and are recharged to dive into 2023! As I look back on 2022, I am very thankful for the opportunities that I had. I met many…
Read More Tips on how to thrive in this complex and rapidly changing world
Feeling tired in meetings? Tips to successfully reinvigorate your meetings
Bob: “Ok, so ice breakers can be the spark for a meeting. How about energizers? I’ve heard people saying that if the meeting is more than an hour long, there should be a break, and then there should be energizers…
Read More Feeling tired in meetings? Tips to successfully reinvigorate your meetings
Ice breakers can be the spark you look for in a meeting
Bob: “Wendy, I think we are ready for our facilitation training workshop with all the materials we identified. Let’s schedule this training.” Me (Wendy): “Not so fast, Bob! Remember we saw different suggestions from people on how to have engaging…
Read More Ice breakers can be the spark you look for in a meeting
Increase psychological safety by practicing empathy and transparency
Me (Wendy): “Bob, I’m BACK!!” Bob: “Oh good! Now we can continue our discussion. You mentioned doing a survey, asking those 7 questions, once a quarter. But they seem to be more after the fact. So, are there things we…
Read More Increase psychological safety by practicing empathy and transparency
How do we gauge the level of psychological safety in our meetings?
(Last time, Bob and I talked about how we can start building psychological safety in our teams, basically one meeting at a time. Now, let’s dive back into our conversation.) Bob: “Great! So, is there a way for us to…
Read More How do we gauge the level of psychological safety in our meetings?
Are you dreading the coming of the new year or are you excited?
Leadership Memo 2022-12 Can you believe we are only weeks away from the end of 2022? How has 2022 been for you? Was it a year of twists and turns and full of challenges? Or has it been an exciting…
Read More Are you dreading the coming of the new year or are you excited?